Shipping & Returns

Shipping information

If you wish to find out the shipping cost for one or more products to your location, please add the item(s) to your Shopping Cart proceed to the checkout where the full shipment cost will be made clear before completing your order. We will deliver your order  Worldwide Express Mail Service (Online Tracking). Deliveries usually take 3~5 working days to arrive. And our shipping fee is US$ 0 per order.

Does the shipping cost include local tax, import duties and customs clearance costs?
The shipping cost does not cover any local taxes, import duties, or customs clearance costs levied by your government. The buyer is responsible for these import-related costs. Please check with your local customs office for more information. Usually, no extra payment is needed after you made the purchase on our website!

Tracking Shipments
After your package is dispatched, you will receive a shipping confirmation email including the tracking number of your order. You can track your order via the Order-tracking Websites below using your tracking number:

United Kingdom - http://www.parcelforce.com/   United States - http://www.usps.com/
Canada - https://obc.canadapost.ca/                    Australia - http://ice.auspost.com.au/
Germany - http://www.gdsk.de/                           Ireland - http://track.anpost.ie/

Singapore - http://www.speedpost.com.sg/          Switzerland - http://www.poste.ch/
New Zealand - http://www.nzpost.co.nz/             Thailand - http://track.thailandpost.co.th/
Denmark - http://www.postdanmark.dk/              Norway - http://www.posten.no/

Wrong Shipping Address:
It's the buyer's responsibility to pay additional shipping and handling fee if the ordered item is returned because of the wrong shipping address provided by buyer. Please make sure your shipping address is correct and deliverable.

Return Policy

1. If you need to return any items, please make sure the items unused.

*Please also keep all labels and tags on items too. Otherwise, the returned items will not be accepted. You have 30 days to do so.

*You will have to pay for return postage and you must obtain a certificate of posting from the post office. This certificate is free of charge.

*If the items are returned in the same condition as you received them then you will be fully refunded the cost of the items.

*Unfortunately we cannot refund the shipping postage and your return postage.

2. Please insure your return. We are not responsible for returned shipping damages.

3. Please E-mail all returns request back.

Please choose "Returns" as a subject. In the message you need to state:

* Your order number

* Item(s) you want to return

* The reason you want to make a return.

* Tracking numbers after your product has been sent out

* Our customer service will send you a "Return Form" when we receive your email.

* Please fill the form and send it back together with your returned packages.

4. Product Exchange: you may exchange your product for any other product in site for equal or lesser value.

* If exchanged for a lesser value item the remaining balance will be refunded to your card.

5.It should be emphasized that if you are unable to return or exchange the products within 30 days of receipt, request will not be entertained.

6. Kindly remind, before you return the items, Please Contact Us at first.

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